Rounded Rectangle: What our Customers say... Rounded Rectangle: Lake LogoLake Slogan
“Lake has delivered unified solutions that has increased inbound and outbound call productivity.  It also integrates seamlessly with our financial and CRM systems for dramatically reduced back office workloads.” 
IMB Limited

"Because we can contact more late paying customers and can obtain more commitments to pay, we don’t have to write off as many accounts. Because of this we have been able to save hundreds of thousands of dollars.”
David Jones Limited.

"With Lake, we collect more money in less time and at lower cost.”
Australian Receivables Limited
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Lake's Solutions

Our solutions help our clients to:

*   Enhance loyalty by improving the customer experience for both agent-assisted and self-service contacts.

*   Receive the full benefit from outbound campaigns by maximising contacts.

*   Increase agent satisfaction by making information available at the press of a key.

*   Improve productivity by reducing call handling time and idle time.

*   Assure consistent quality for all customer interactions.

*   Make it easy for customers to contact them by any channel - voice, email, SMS, fax or web chat.

Lake Corporation

The Contact Centre Specialists

*   Proven track record in the Customer Contact industry for over 17 years.

*   Undisputed leadership position in outbound telephony.

*   Industry leading voice and data solutions.

*   Complete solutions from concept to implementation and ongoing support.

*   Supported by dedicated Contact Centre industry and technical specialists.