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Lake Corporation
Founded in 1992, Australian-owned Lake Corporation is committed to delivering optimum customer contact solutions, built with both our own developments and leading products sourced from others.
We are privately held and proud to have carried good ‘old fashioned’ business values into the technology age.
As the Contact Centre has evolved from a cost-saving means of business-to-consumer communication into today’s vital contributor to the bottom-line, Lake has been at the development forefront.
Known for our integrity, expertise, experience and uncompromising support, Lake’s only business is the ‘Client Contact’ business. We are a well established client contact solution provider and the clear market leader in the Australian outbound-calling sector.
And when we say ‘uncompromising support’ we mean exactly that, as our long-time clients will attest – including our very first clients from 1992 who are still with us today.
Our clients include international banks and other major financial institutions, fundraisers, retailers, service bureaux and leading telecommunications carriers. Lake specialists work with our clients through the complete contact centre life cycle, advising on infrastructure design, agent development, performance optimisation and customer satisfaction considerations. Additionally we advise and assist on the important aspects of integration of the Contact Centre with the wider organisation and the financial imperative of protecting past investments.
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...and when we say ‘uncompromising support’ we mean exactly that, as our long time clients will attest – including our very first clients from 1992 who are still with us today... |
