Chat Bot - Virtual Agent 

 

Delivers personalized experiences that leave a lasting impression

Always On
Deliver consistently great service across a host of channels – web, mobile, and social – 24/7.

 

Return On Investment (ROI)

Speak with our experts to understand how Virtual BOT can provide ROI tailored to your business


Personalized Journeys
Create customized flows and messages for unique segments based on their profile or data attributes.


Intelligent Hand-Offs
Guide users to the correct channel or support agent (human) when needed with the key details carrying across to the agent to keep everyone on the same page.

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Expertise

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Speak to the experts at Lake to discuss what is a Chatbot and importantly, what is the best strategy to implement this tool to maximise ROI as well as enhanced CX.