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Lake Cloud Solutions

Lake recognises that not all users of cloud platform are the same and as such Lake provides cloud solutions in a private, public, hybrid or on-premise deployment models.

Benefits of the Lake cloud deployment are:

  • Flexible commercial model including Contact Centre as a Service (CCaaS)

  • reduces cost of client engagement

  • Ease of deployment

  • Solution can be deployed in multiple configurations – different options available to meet customers’ unique requirements

  • improve customer experience (CX)

  • interact with clients via voice, chat, email, multi-media and more

  • enhanced user experience (UX) using unified User Interface and eXperience - UUI and UUX

  • Solutions are supported by Lake’s highly experienced technical experts

  • Solutions are maintained with up-to-date functionality

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