Security and Usability in the Contact Centre
As businesses have adapted to the changing regulations related to Notifiable Data Breach (NDB) in Australia and General Data Protection...
Australia's Notifiable Data Breach Scheme
In 2017 there was a significant increase in the number of data breaches and cyber criminal activity. The most notable was the Wannacry...
Cyber Snippet
Starting off 2018…. Happy New Year and I hope everyone enjoyed the festive season. As we start the year and work on our plans for 2018,...