Cloud Contact Centre Pricing (AUD) Bundles*
Option 1 - Inbound Voice
Inbound Voice/IVR
Call Recording
Data Storage
from $99.00 per user/month
Plus Telco charges
Option 2 - Inbound + Outbound (Voice)
All Features of Option 1
PLUS
Outbound (includes preview, progressive/predictive dialling)
from $149.00 per user/month
Plus Telco charges
Option 3 - Option 2 PLUS Multi Media
All Features of Option 2
PLUS
Chat
SMS
from $199.00 per user/month
Plus Telco charges
Find out more ....
Option 4 - Custom Feature Set
Custom Cloud Contact Centre Features
such as - but not limited to...
- Artificial Intelligence (AI)
- Machine Learning (ML)
- Robotic Process Automation (RPA)
- Unified User Interface (UUI)
- Work Force Management (WFM)
- Quality Assurance (QA)
- Compliance
- PCI
$CONTACT LAKE
*Notes:
1. all Bundles require a one time activation fee
2. all Bundles can be integrated with CRM, hosts, backend systems. Separate quote provided
3. XCalibur Unified User Interface available at $79 per user/month PLUS professional services fee
4. Additional features available upon request
5. All prices are ex-GST